F.A.Q's

9. What role does Social Services play?

Our Social Services staff assists both residents and their families during transitional periods. Social Services also provides essential information to residents and responsible parties, manages resident requests and concerns, and helps provide care and discharge planning for each resident.

10. Who do I talk to about food preferences for my loved one? Are there alternate options to each day's menu?

Upon admission, our registered dietitian and/or food service director will request the resident's food preferences. Menus are developed according to prescribed medical diets ordered by the physicians. Please request any modified meal and we will try to make the necessary accommodations.

11. Who do I talk to about questions in regard to financials, billing, and/or admission paperwork?

Please contact the business office manager for all financial and billing concerns and the admissions coordinator with any questions regarding admission paperwork.

12. Who pays for nursing home care?

You should speak with an admissions coordinator regarding your loved one’s qualifications and eligibility. Here are some options.

Medicare benefits are available to millions of Americans, including those over age 65 and some people under 65 who are disabled or suffer from permanent kidney failure. Visit Medicare’s Web site at www.medicare.gov for more information.
Medicaid is an option for eligible low-income patients in need of long-term nursing care. Eligibility requirements vary from state to state, and we can help you determine if you qualify. For more information, please contact us.
Many insurance companies and employers now offer long-term care insurance.
Benefits for Veterans are available at some nursing homes through the Department of Veterans Affairs.

13. What does Medicare cover?

For any eligible beneficiary needing skilled nursing or skilled rehabilitation consistent with Medicare coverage criteria, Medicare Part A coverage will pay for a semi-private room, meals, nursing services, rehabilitation services, medications, supplies and durable medical equipment for up to 100 days. For the first 20 days in a nursing home, Medicare covers 100 percent of skilled care. From Day 21 through Day 100, the resident must pay a daily co-insurance rate. Residents who are eligible for the services covered under Medicare Part B will be responsible for an annual deductible plus 20 percent of the total charges for services such as occupational therapy, physical therapy and speech therapy, as well as medical supplies.

14. How do I know if my loved one qualifies for Medicare Part A benefits?

Your loved one must have a Medicare card that reads "hospital insurance" and must have spent a minimum of three consecutive days (not counting the day of discharge) in a hospital. The hospital stay must not have occurred more than 30 days prior to entering the nursing home. Further, a physician must certify that your loved one needs skilled nursing or skilled rehabilitation care on a continuing basis, and the need for skilled care must relate to the reason for hospitalization.

15. Can I come for a tour of the Facility?

We always welcome families into our home and encourage you to call us to arrange a tour today. We can accommodate your schedule because we're open 24 hours a day, 7 days a week.

16. Can my loved one bring furniture from home for the room?

To make each room feel as much like home as possible, we encourage residents to bring personal items with them when moving into our home. We do not limit any kind of furniture in resident rooms unless it invades the space of the resident's roommate or poses a safety hazard to other residents, visitors or our employees. Many of our residents have brought their own recliners, end tables, plant stands and television sets.

9. What role does Social Services play?

10. Who do I talk to about food preferences for my loved one? Are there alternate options to each day's menu?

11. Who do I talk to about questions in regard to financials, billing, and/or admission paperwork?

12. Who pays for nursing home care?

13. What does Medicare cover?

14. How do I know if my loved one qualifies for Medicare Part A benefits?

15. Can I come for a tour of the Facility?

16. Can my loved one bring furniture from home for the room?

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